Frequently asked questions

what are the Shipping cost and time?

We have 2 shipping methods:

• FREE Express Postage service,
it take up to 15 working days to be delivered, no tracking available

• UPS Express, cost 19,90$
express UPS service 5 working days delivery at your place (duty taxes not included). Tracking available

to all shipping method you have to add turnaround days (see “how many production day” section)

WORKING DAY ARE SATURDAY, SUNDAY AND HOLYDAY EXCLUDED

can I buy just 1 picks?

We sell 2 picks minimun, at the cost of 1!

how many production days?

we usually print our goods in 5 business day, sometime earlier. Please consider that your are buying a personalised item, it take time to process your order, it could happen that the turnaround cuold be little longer. 

Custom drum skins takes up to 8 working day to be produced

Are the picks guaranteed?

Yes, if you aren’t satisfied you can always sand it back, and get a full refund.

How does the picks or other thing you produce cost?

See the prices page, link on the top menu