Frequently asked questions

what are the Shipping cost and time?

We have 2 shipping methods:

• FREE Express Postage service,
it take up to 15 working days to be delivered, no tracking available

• UPS Express, cost 19,90$
express UPS service 5 working days delivery at your place (duty taxes not included). Tracking available

to all shipping method you have to add turnaround days (see “how many production day” section)


can I buy just 1 picks?

We sell 2 picks minimun, at the cost of 1!

how many production days?

we usually print our goods in 5 business day, sometime earlier. Please consider that your are buying a personalised item, it take time to process your order, it could happen that the turnaround cuold be little longer. 

Custom drum skins takes up to 8 working day to be produced

Are the picks guaranteed?

Yes, if you aren’t satisfied you can always sand it back, and get a full refund.

How does the picks or other thing you produce cost?

See the prices page, link on the top menu